The knowledge lines are designed

The Crisis Management knowledge line is a guide on how to practically manage a crisis in a company. As soon as you realize that you have lost customers or you are in the "red numbers". You will learn how to stop the spread of the crisis, put together a crisis team, work with employees so that they too can handle the crisis and the company can prosper again. You will focus on protecting know-how and also how to learn from the crisis and prevent a new or different crisis. If you already have a crisis situation and you cannot wait 7 days for the next step, please contact the author and he (assuming you will study the line further) will send you a description of the line in pdf.

The manager of communication predetermines how the company is going to work and what they are going to achieve. The thing is not just to relate information to people as it happens, but - mainly- to be able to inspire people for a strategy, a new project, the solution of non-compliances and other activities. If the manager succeeds in doing so, the workers then are able to resolve the situations arisen very well without a direct participation of that manager. The knowledge line will help you prepare the communication, generate the interest, inspire the workers, work with the mimics, gestures, emotions etc.

You will learn in detail how to encourage and praise employees or even rebuke to achieve proper performance of staff. we Have prepared for you and fundamental assumptions that need to be set to praise and reproof was really effective. You get to know how the worker looks at the performance you want and how the manager. What role does the capacity and rules set up in the management system play against praise and criticize. What causes significant misunderstandings or even a decrease in performance. The line also includes exceptions, as well as negative impacts that need to be kept in mind. You will test examples that the authors will review to make sure you understand and apply it correctly. Both authors put the best knowledge from the practice in the knowledge line with regard to situations where managers most often make mistakes.