The manager of communication predetermines how the company is going to work and what they are going to achieve. The thing is not just to relate information to people as it happens, but – mainly- to be able to inspire people for a strategy, a new project, the solution of non-compliances and other activities. If the manager succeeds in doing so, the workers then are able to resolve the situations arisen very well without a direct participation of that manager. The knowledge line will help you prepare the communication, generate the interest, inspire the workers, work with the mimics, gestures, emotions etc.

The knowledge has been compiled into a row of successive steps that look very much like Post Its. You can click on each one to learn more. Reading a step will take you a maximum of 5 minutes. Once you have finished the reading, click on the READ THROUGH button. A seven-day period of time begins to expire for you to apply the knowledge gained in practice. Then click on ANSWER THE QUESTION and check off the answer or write it down. Some answers will be checked by the auditor on line. If your answer is correct, you just fill the MY ACQUIRED KNOWLEDGE with whatever experience you have gained in practice. Subsequently, proceed into the next step. If you want to ask the author any question, click on the QUESTION TO ADVISOR button and they will be happy to assist you.